Effective Date: 15-April-2026

At QuietCircle, we aim to provide a safe, reliable, and transparent experience for all users. This Cancellation, Refund & Return Policy explains how cancellations, refunds, and returns are handled for purchases, subscriptions, and services offered through the QuietCircle platform.

By using QuietCircle and making payments through the platform, you agree to this policy.

1. Subscription Cancellation

Users may cancel their subscriptions or paid services at any time through:

The mobile application settings
App Store / Google Play subscription management
Contacting our support team

Once cancelled:

Future recurring charges will stop
Access to premium features may continue until the current billing cycle ends
No additional charges will be applied after cancellation confirmation

2. Refund Policy

Refund requests may be considered under the following situations:

Duplicate payments
Incorrect billing
Failed transactions where the amount was deducted but service was not activated
Technical issues caused directly by QuietCircle that prevented service access

Refund requests must be submitted within 7 days of the transaction date.

3. Non-Refundable Situations

Refunds may not be provided for:

Partial usage of subscription periods
Change of mind after purchase
User dissatisfaction unrelated to technical issues
Violations of community guidelines or account suspension
Subscription periods already consumed
Delays caused by third-party app stores or payment providers

4. Return Policy

QuietCircle primarily provides digital services and subscriptions. Therefore:

Physical product returns generally do not apply
Digital services, memberships, and subscriptions cannot be physically returned

If physical merchandise or products are introduced in the future, separate return terms may apply.

5. Refund Processing Time

Approved refunds are typically processed within:

7–10 business days for Razorpay or direct payments
Timelines determined by Google Play or Apple App Store policies for app-store purchases

Actual processing times may vary depending on banking institutions and payment providers.

6. Third-Party Payment Platforms

Payments made through:

Google Play Store
Apple App Store
Razorpay
Other payment gateways

may also be subject to the respective provider’s refund and billing policies.

Users may need to manage subscriptions directly through the platform used for payment.

7. Account Termination & Refund Eligibility

If an account is suspended or terminated due to violations of:

Community Guidelines
Terms & Conditions
Safety policies
CSAE policies

the user may not be eligible for refunds.

8. Contact for Billing Support

For cancellation or refund-related questions, please contact:

QuietCircle Support Team
Email: support@quietcircle.in
Website: https://quietcircle.in

Please include:

Registered email address
Transaction ID
Date of payment
Description of the issue

9. Policy Updates

QuietCircle reserves the right to update or modify this policy at any time to improve transparency and service quality.

Updated versions will be published on this page with a revised effective date.

10. Our Commitment

We strive to ensure fair billing practices, transparent communication, and a positive experience for all QuietCircle users.

Our goal is to maintain trust, privacy, safety, and community-focused support in every interaction.

Cancellation, Refund & Return